Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, username, and password when you create an account.
• Payment Information: Billing details processed securely through Stripe in USD, and transaction history for balance top-ups and usage.
• Profile Information: Optional information such as name, profile picture, and preferences.
• Communications: Information you provide when you contact our support team or participate in surveys.

1.2 Information We Collect Automatically

• Usage Data: Information about how you interact with our platform, including features used, projects created, and time spent.
• Device Information: IP address, browser type, operating system, device identifiers, and language preferences.
• Cookies: We use cookies and similar tracking technologies to enhance your experience.
• Log Data: Server logs, error reports, and diagnostic information.

1.3 Content and Code Data

• Projects and Code: All code, files, and projects you create or upload to our platform.
• AI Prompts and Conversations: Your interactions with our AI assistant, including prompts, questions, and generated responses.

2. How We Use Your Information

• Provide and improve our AI website builder platform
• Personalize your experience based on usage patterns
• Process payments and manage credits
• Send service updates, security alerts, and support messages
• Detect and prevent fraud, abuse, and security risks
• Comply with legal obligations

3. How We Share Your Information

• Payment Processors: Stripe for payment processing.
• AI Services: Third-party AI model providers for natural language processing and code generation.
• Legal Requirements: When required by law, subpoena, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Retention

• Account Data: Retained for as long as your account is active.
• Projects and Code: Stored indefinitely unless you delete them or close your account.
• Payment Records: Retained for 7 years for accounting and tax compliance.

5. Security

We implement industry-standard security measures including encryption of data in transit and at rest, secure authentication, regular security audits, and access controls.

6. Your Rights

• Access and download your personal data
• Update or correct your account information
• Request deletion of your data
• Opt out of marketing communications
• GDPR rights (for EU/EEA users): access, rectification, erasure, restriction, portability
• CCPA rights (for California users): right to know, delete, and opt out

7. Children's Privacy

Underwriter is not intended for users under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date.

9. Contact Us